Introduction
Global unified telephony & collaboration (UCC)market’s revenue is examined and is expected to worth around USD 60.5 billion by the end of 2026. The market is anticipated to develop with a CAGR of 8.3% during thecoming years 2018 to 2026.
Market Dynamics
The large-scale investments by telecom players for modernizing telephony network infrastructure and developing penetration of cell phones are expected to encourage the steady development of the UCC market amid the forecast timeline. An across the board worldwide system of 4G availability and the continuous investments for early commercialization of 5G systems will contribute to a great extent to the take-up of present day undertaking telephony solutions. The requirement for streamlining endeavour telephony capacities and the developing prominence of the BOYD trends are relied upon to help the development of the UCC market amid the timetable.
As enterprises are quickly growing their quality to more current geological commercial centers, the viability of synchronous and asynchronous telephony capacities assumes a fundamental job in guaranteeing a positive result of business forms. Enterprises receive UCC answers for modernize their telephony foundation under a unified framework. As BYOD has demonstrated promising results as far as expanded worker profitability and huge IT cost funds for enterprises, these solutions are further improving its value proposition as far as consistent network with mobile resources.
Market Insights
Increment in the utilization of mobile internet is required to additionally help the UCC market development amid the coming years. Enabling employees to convey their own gadgets to the working environment enables organizations to cut equipment and administration costs extensively. Enterprises are progressively tolerating BYOD to upgrade representative profitability. UCC innovation use this BYOD eco-framework to empower proficient communication with mobile resources.
The conferencing platforms are required to enrol the quickest development over the coming years with a CAGR of over 11.5%. Some of the key points of interest of conferencing solutions in big business telephony capacities are better business connections, improved competitive advantage, employee satisfaction, and improved telephony. The solutions additionally empower quicker critical thinking and expanded development among representatives.
Market Segmentation
Market By Platform
- Telephony
- Collaboration
- Mobile
- Social network
- Video platform
- Unified messaging
- Conferencing
- Services and tools
Market By Deployment Model
Market By Application
- IT & telecom
- BFSI
- Public sector
- Retail
- Healthcare
- Education
Market By Geography
- North America
- Europe
- UK
- Germany
- France
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- Rest of Asia-Pacific
- Latin America
- Brazil
- Chile
- Rest of Latin America
- Middle East and Africa (MEA)
- South Africa
- Saudi Arabia
- Rest of MEA
Regional Insights
The Asia Pacific UCC market is anticipated to display the quickest CAGR amid the course of events as there is an expanding emphasis on simplification and bringing down the expense of communication foundation in the area. Additionally, an expanding pattern in the accessibility of minimal effort cell phones is being seen in nations including China and India because of the passageway of new manufactures in the market. This will additionally encourage the selection of UCC solutions in the locale over the forecast period.
North America is anticipated to rule the UCC market by 2025 inferable from the accessibility of cutting edge communication and IT system in the region, particularly in the U.S. brought together telephonys and cooperation market. Additionally, mobility witnessed saw strong development in North America with quickened multiplication of cell phones prompting a positive situation for the appropriation of the innovation. American workers are ahead of their worldwide peers as far as BYOD selection, which prompts the companies to use this mobile infrastructure for cooperation capacities.
Market Participants
Key enterprises operating in the world-wide unified telephony & collaboration (UCC) market are Cisco, ALE, Avaya, Verizon, 8x8, Microsoft, and Unify.
CHAPTER 1. INDUSTRY OVERVIEW
1.1. Definition and Scope
1.1.1. Definition of Unified Telephony and Collaboration (UCC)
1.1.2. Market Segmentation
1.1.3. List of Abbreviations
1.2. Summary
1.2.1. Market Snapshot
1.2.2. Unified Telephony and Collaboration (UCC) Market By Platform
1.2.2.1. Global Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate Comparison By Platform (2015-2026)
1.2.2.2. Global Unified Telephony and Collaboration (UCC) Market Revenue Share By Platform in 2017
1.2.2.3. Telephony
1.2.2.4. Collaboration
1.2.2.5. Unified messaging
1.2.2.6. Conferencing
1.2.2.7. Services and tools
1.2.2.8. Others
1.2.3. Unified Telephony and Collaboration (UCC) Market By Deployment Model
1.2.3.1. Global Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate Comparison By Deployment Model (2015-2026)
1.2.3.2. On-premise
1.2.3.3. Cloud
1.2.3.4. Hybrid
1.2.3.5. Others
1.2.4. Unified Telephony and Collaboration (UCC) Market By Application
1.2.4.1. Global Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate Comparison By Application (2015-2026)
1.2.4.2. IT & telecom
1.2.4.3. BFSI
1.2.4.4. Public sector
1.2.4.5. Retail
1.2.4.6. Healthcare
1.2.4.7. Education
1.2.4.8. Others
1.2.5. Unified Telephony and Collaboration (UCC) Market by Geography
1.2.5.1. Global Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate Comparison by Geography (2015-2026)
1.2.5.2. North America Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate (2015-2026)
1.2.5.3. Europe Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate (2015-2026)
1.2.5.4. Asia-Pacific Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate (2015-2026)
1.2.5.5. Latin America Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate (2015-2026)
1.2.5.6. Middle East and Africa (MEA) Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate (2015-2026)
CHAPTER 2. MARKET DYNAMICS AND COMPETITION ANALYSIS
2.1. Market Drivers
2.2. Restraints and Challenges
2.3. Growth Opportunities
2.4. Porter’s Five Forces Analysis
2.4.1. Bargaining Power of Suppliers
2.4.2. Bargaining Power of Buyers
2.4.3. Threat of Substitute
2.4.4. Threat of New Entrants
2.4.5. Degree of Competition
2.5. Value Chain Analysis
2.6. Cost Structure Analysis
2.6.1. Raw Material and Suppliers
2.6.2. Manufacturing Process Analysis
2.7. Regulatory Compliance
2.8. Competitive Landscape, 2017
2.8.1. Player Positioning Analysis
2.8.2. Key Strategies Adopted By Leading Players
CHAPTER 3. MANUFACTURING PLANTS ANALYSIS
3.1. Capacity and Commercial Production Date of Global Unified Telephony and Collaboration (UCC) Major Manufacturers in 2017
3.2. Manufacturing Plants Distribution of Global Unified Telephony and Collaboration (UCC) Major Manufacturers in 2017
3.3. R&D Status and Technology Source of Global Unified Telephony and Collaboration (UCC) Major Manufacturers in 2017
3.4. Raw Materials Sources Analysis of Global Unified Telephony and Collaboration (UCC) Major Manufacturers in 2017
CHAPTER 4. UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY PLATFORM
4.1. Global Unified Telephony and Collaboration (UCC) Revenue By Platform
4.2. Telephony
4.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.3. Collaboration
4.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.4. Unified messaging
4.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.5. Conferencing
4.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.6. Services and tools
4.6.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.6.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.7. Other
4.7.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.7.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 5. UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY DEPLOYMENT MODEL
5.1. Global Unified Telephony and Collaboration (UCC) Revenue By Deployment Model
5.2. On-premise
5.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
5.3. Cloud
5.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
5.4. Hybrid
5.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
5.5. Others
5.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 6. UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY APPLICATION
6.1. Global Unified Telephony and Collaboration (UCC) Revenue By Application
6.2. IT & telecom
6.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.3. BFSI
6.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.4. Public sector
6.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.5. Retail
6.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.6. Healthcare
6.6.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.6.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.7. Education
6.7.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.7.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.8. Others
6.8.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.8.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 7. NORTH AMERICA UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
7.1. North America Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.2. North America Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
7.3. U.S.
7.3.1. U.S. Unified Telephony and Collaboration (UCC) Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
7.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
7.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
7.4. Canada
7.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
7.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
7.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
7.5. Mexico
7.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
7.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
7.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 8. EUROPE UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
8.1. Europe Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
8.2. Europe Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
8.3. UK
8.3.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
8.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
8.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
8.4. Germany
8.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
8.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
8.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
8.5. France
8.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
8.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
8.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
8.6. Spain
8.6.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
8.6.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
8.6.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
8.7. Rest of Europe
8.7.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
8.7.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
8.7.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 9. ASIA-PACIFIC UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
9.1. Asia-Pacific Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
9.2. Asia-Pacific Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
9.3. China
9.3.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
9.4. Japan
9.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
9.5. India
9.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
9.6. Australia
9.6.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.6.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.6.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
9.7. South Korea
9.7.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.7.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.7.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
9.8. Rest of Asia-Pacific
9.8.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
9.8.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
9.8.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 10. LATIN AMERICA UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
10.1. Latin America Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
10.2. Latin America Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
10.3. Brazil
10.3.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
10.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
10.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
10.4. Argentina
10.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
10.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
10.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
10.5. Rest of Latin America
10.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
10.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
10.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 11. MIDDLE EAST UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
11.1. Middle East Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
11.2. Middle East Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
11.3. Saudi Arabia
11.3.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
11.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
11.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
11.4. UAE
11.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
11.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
11.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
11.5. Rest of Middle East
11.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
11.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
11.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 12. AFRICA UNIFIED TELEPHONY AND COLLABORATION (UCC) MARKET BY COUNTRY
12.1. Africa Unified Telephony and Collaboration (UCC) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
12.2. Africa Unified Telephony and Collaboration (UCC) Market Revenue Share Comparison, 2015 & 2026 (%)
12.3. South Africa
12.3.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
12.3.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
12.3.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
12.4. Egypt
12.4.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
12.4.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
12.4.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
12.5. Rest of Africa
12.5.1. Market Revenue and Forecast By Platform, 2015 - 2026 ($Million)
12.5.2. Market Revenue and Forecast By Deployment Model, 2015 - 2026 ($Million)
12.5.3. Market Revenue and Forecast By Application, 2015 - 2026 ($Million)
CHAPTER 13. COMPANY PROFILE
13.1. Cisco
13.1.1. Company Snapshot
13.1.2. Overview
13.1.3. Financial Overview
13.1.4. Type Portfolio
13.1.5. Key Developments
13.1.6. Strategies
13.2. ALE
13.2.1. Company Snapshot
13.2.2. Overview
13.2.3. Financial Overview
13.2.4. Type Portfolio
13.2.5. Key Developments
13.2.6. Strategies
13.3. Avaya
13.3.1. Company Snapshot
13.3.2. Overview
13.3.3. Financial Overview
13.3.4. Type Portfolio
13.3.5. Key Developments
13.3.6. Strategies
13.4. Verizon
13.4.1. Company Snapshot
13.4.2. Overview
13.4.3. Financial Overview
13.4.4. Type Portfolio
13.4.5. Key Developments
13.4.6. Strategies
13.5. 8x8
13.5.1. Company Snapshot
13.5.2. Overview
13.5.3. Financial Overview
13.5.4. Type Portfolio
13.5.5. Key Developments
13.5.6. Strategies
13.6. Microsoft
13.6.1. Company Snapshot
13.6.2. Overview
13.6.3. Financial Overview
13.6.4. Type Portfolio
13.6.5. Key Developments
13.6.6. Strategies
13.7. Unify
13.7.1. Company Snapshot
13.7.2. Overview
13.7.3. Financial Overview
13.7.4. Type Portfolio
13.7.5. Key Developments
13.7.6. Strategies
13.8. Others
13.8.1. Company Snapshot
13.8.2. Overview
13.8.3. Financial Overview
13.8.4. Type Portfolio
13.8.5. Key Developments
13.8.6. Strategies
CHAPTER 14. RESEARCH APPROACH
14.1. Research Methodology
14.1.1. Initial Data Search
14.1.2. Secondary Research
14.1.3. Primary Research
14.2. Assumptions and Scope
![Unified Telephony and Collaboration (UCC) Market (By Platform: Telephony [IP phones, IP PBX], Collaboration [Mobile, Social network, Video platform], Unified messaging [Voicemail, Email, Fax], Conferencing [Audio, Video, Web], Services and tools; By Deployment Model: On-premise, Cloud, Hybrid; By Application: IT & telecom, BFSI, Public sector, Retail, Healthcare, Education) - Global Industry Analysis, Market Size, Opportunities and Forecast, 2018 - 2026](assets/images/format-png.png "Unified Telephony and Collaboration (UCC) Market (By Platform: Telephony [IP phones, IP PBX], Collaboration [Mobile, Social network, Video platform], Unified messaging [Voicemail, Email, Fax], Conferencing [Audio, Video, Web], Services and tools; By Deployment Model: On-premise, Cloud, Hybrid; By Application: IT & telecom, BFSI, Public sector, Retail, Healthcare, Education) - Global Industry Analysis, Market Size, Opportunities and Forecast, 2018 - 2026")
