Introduction
Intelligent virtual assistant (IVA) is a unit residing in software that interfaces with users in a human way. The main purpose of an intelligent virtual assistant is to respond to the questions that clients may have. This might be done in a business situation, for instance, on the business site, with a talk interface. The report provides analysis of global Intelligent Virtual Assistant (IVA) market for the period 2016-2026, wherein 2018 to 2026 is the forecast period and 2017 is considered as the base year. According to Acumen Research and Consulting the global intelligent virtual assistant (IVA) market is anticipated to reach around 12 billion by 2026 at substantial CAGR around 38% throughout the forecast period.
Market Dynamics
Growing adoption of the technology in smartphones, highly developed features provided by intelligent virtual assistant, growing adoption of smartphones and technological advancements has boosted the growth of the global intelligent virtual assistant (IVA) market. Intelligent virtual assistant (IVA) technology permits the customers to execute easy tasks effortlessly without any physical participation of the consumer. Growing IT infrastructure development and continuous technological advancements are fuelling the growth of the global virtual assistant (IVA) market. The technology is rapidly being implemented in enterprise websites, mobile devices and social media which facilitate stable communication with clients. Escalating demand for intelligent virtual assistant technology in various applications including BFSI and healthcare and technological innovations are some of the factors positively influencing the growth of the market. Furthermore, automotive is also expected to show significant growth rate over the forecast period owing to the growing acceptance of intelligent virtual assistant technology. Various technical innovations and advancements in this field are expected to boost the development of the market in coming years. The increasing deployment of intelligent virtual assistant has picked up a quick pace in the retail industry, which is probably going to create promising development openings over the forecast period. Increasing expansion of multi-language platforms and rising need for easy availability of healthcare service in the region is escalating the demand for intelligent virtual assistant (IVA) which further fuelling the growth of the overall market. Moreover, the adoption of various innovative technologies, continuous technological advancements heavy investments in cloud computing and big data is some of the major factors augmenting the market growth.
Market Segmentation
IVA Market, By Technology
- Speech recognition
- Text-to-speech
- Voice recognition
IVA Market, By Service
- Customer service
- Marketing assistant
IVA Market, By End-Use
- SMBs
- Large enterprises
- Individual users
IVA Market, By Application
- BFSI
- Automotive
- IT & telecom
- Retail
- Healthcare
- Education
- Others
Market by Geography
- Europe
- UK
- Germany
- France
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- Rest of Asia-Pacific
- Latin America
- Brazil
- Chile
- Rest of Latin America
- Middle East and Africa (MEA)
- South Africa
- Saudi Arabia
- Rest of MEA
The market research study on “Intelligent Virtual Assistant (IVA) Market Size By Technology (Text-To-Speech, Speech Recognition, Voice Recognition), By Application (Automotive, BFSI, Healthcare, IT & Telecom, Retail, Education), By Service (Marketing Assistant, Customer Service), By End-Use (Large Enterprises, SMBs, Individual Users), By Region - Global Industry Size, Share, Trends and Forecast 2018 - 2026” offers a detailed insights on global Intelligent Virtual Assistant (IVA) market entailing insights on its different market segments. Market dynamics with drivers, restraints and opportunities with their impact are provided in the report. The report provides insights on global Intelligent Virtual Assistant (IVA) market by technology, service application, end-use and major geographic regions. The report also covers basic technology development policies.
Market Participants
The global intelligent virtual assistant (IVA) market is characterized by the presence of experienced and established players. Some of the key players include Apple, Inc., Oracle Corporation, Google LLC, IBM Corporation, Nuance Communications, Microsoft Corporation, Clara Labs, InteliWISE, eGain Communications, Artificial Solutions, 24/7 Customer, Inc., Creative Virtual and Anboto.
CHAPTER 1. INDUSTRY OVERVIEW
1.1. Definition and Scope
1.1.1. Definition of Intelligent Virtual Assistant (IVA)
1.1.2. Market Segmentation
1.1.3. List of Abbreviations
1.2. Summary
1.2.1. Market Snapshot
1.2.2. Intelligent Virtual Assistant (IVA) Market By Technology
1.2.2.1. Global Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate Comparison By Technology (2015-2026)
1.2.2.2. Global Intelligent Virtual Assistant (IVA) Market Revenue Share By Technology in 2017
1.2.2.3. Speech recognition
1.2.2.4. Text-to-speech
1.2.2.5. Voice recognition
1.2.2.6. Others
1.2.3. Intelligent Virtual Assistant (IVA) Market By Service
1.2.3.1. Global Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate Comparison By Service (2015-2026)
1.2.3.2. Global Intelligent Virtual Assistant (IVA) Market Revenue Share By Service in 2017
1.2.3.3. Customer service
1.2.3.4. Marketing assistant
1.2.3.5. Others
1.2.4. Intelligent Virtual Assistant (IVA) Market By End-Use
1.2.4.1. Global Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate Comparison By End-Use (2015-2026)
1.2.4.2. Global Intelligent Virtual Assistant (IVA) Market Revenue Share By End-Use in 2017
1.2.4.3. SMBs
1.2.4.4. Large enterprises
1.2.4.5. Individual users
1.2.4.6. Others
1.2.5. Intelligent Virtual Assistant (IVA) Market By Application
1.2.5.1. Global Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate Comparison By Application (2015-2026)
1.2.5.2. Global Intelligent Virtual Assistant (IVA) Market Revenue Share By Application in 2017
1.2.5.3. BFSI
1.2.5.4. Automotive
1.2.5.5. IT & telecom
1.2.5.6. Retail
1.2.5.7. Healthcare
1.2.5.8. Education
1.2.5.9. Others
1.2.6. Intelligent Virtual Assistant (IVA) Market by Geography
1.2.6.1. Global Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate Comparison by Geography (2015-2026)
1.2.6.2. North America Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate (2015-2026)
1.2.6.3. Europe Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate (2015-2026)
1.2.6.4. Asia-Pacific Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate (2015-2026)
1.2.6.5. Latin America Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate (2015-2026)
1.2.6.6. Middle East and Africa (MEA) Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate (2015-2026)
CHAPTER 2. MARKET DYNAMICS AND COMPETITION ANALYSIS
2.1. Market Drivers
2.2. Restraints and Challenges
2.3. Growth Opportunities
2.4. Porter’s Five Forces Analysis
2.4.1. Bargaining Power of Suppliers
2.4.2. Bargaining Power of Buyers
2.4.3. Threat of Substitute
2.4.4. Threat of New Entrants
2.4.5. Degree of Competition
2.5. Value Chain Analysis
2.6. Cost Structure Analysis
2.6.1. Raw Material and Suppliers
2.6.2. Manufacturing Process Analysis
2.7. Regulatory Compliance
2.8. Competitive Landscape, 2017
2.8.1. Player Positioning Analysis
2.8.2. Key Strategies Adopted By Leading Players
CHAPTER 3. MANUFACTURING PLANTS ANALYSIS
3.1. Capacity and Commercial Production Date of Global Intelligent Virtual Assistant (IVA) Major Manufacturers in 2017
3.2. Manufacturing Plants Distribution of Global Intelligent Virtual Assistant (IVA) Major Manufacturers in 2017
3.3. R&D Status and Technology Source of Global Intelligent Virtual Assistant (IVA) Major Manufacturers in 2017
3.4. Raw Materials Sources Analysis of Global Intelligent Virtual Assistant (IVA) Major Manufacturers in 2017
CHAPTER 4. Intelligent Virtual Assistant (IVA) MARKET BY TECHNOLOGY
4.1. Global Intelligent Virtual Assistant (IVA) Revenue By Technology
4.2. Speech recognition
4.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.3. Text-to-speech
4.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.4. Voice recognition
4.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
4.5. Others
4.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
4.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 5. Intelligent Virtual Assistant (IVA) MARKET By Service
5.1. Global Intelligent Virtual Assistant (IVA) Revenue By Service
5.2. Customer service
5.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
5.3. Marketing assistant
5.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
5.4. Others
5.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
5.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 6. Intelligent Virtual Assistant (IVA) MARKET By End-Use
6.1. Global Intelligent Virtual Assistant (IVA) Revenue By End-Use
6.2. SMBs
6.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.3. Large enterprises
6.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.4. Individual users
6.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
6.5. Others
6.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
6.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 7. Intelligent Virtual Assistant (IVA) MARKET By Application
7.1. Global Intelligent Virtual Assistant (IVA) Revenue By Application
7.2. BFSI
7.2.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.2.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.3. Automotive
7.3.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.3.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.4. IT & telecom
7.4.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.4.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.5. Retail
7.5.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.5.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.6. Healthcare
7.6.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.6.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.7. Education
7.7.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.7.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
7.8. Others
7.8.1. Market Revenue and Growth Rate, 2015 - 2026 ($Million)
7.8.2. Market Revenue and Forecast, By Region, 2015 - 2026 ($Million)
CHAPTER 8. NORTH AMERICA Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
8.1. North America Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
8.2. North America Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
8.3. U.S.
8.3.1. U.S. Intelligent Virtual Assistant (IVA) Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
8.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
8.4. Canada
8.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
8.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
8.5. Mexico
8.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
8.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 9. EUROPE Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
9.1. Europe Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
9.2. Europe Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
9.3. UK
9.3.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
9.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
9.4. Germany
9.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
9.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
9.5. France
9.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
9.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
9.6. Spain
9.6.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
9.6.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
9.7. Rest of Europe
9.7.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
9.7.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 10. ASIA-PACIFIC Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
10.1. Asia-Pacific Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
10.2. Asia-Pacific Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
10.3. China
10.3.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
10.4. Japan
10.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
10.5. India
10.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
10.6. Australia
10.6.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.6.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
10.7. South Korea
10.7.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.7.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
10.8. Rest of Asia-Pacific
10.8.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
10.8.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 11. LATIN AMERICA Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
11.1. Latin America Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
11.2. Latin America Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
11.3. Brazil
11.3.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
11.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
11.4. Argentina
11.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
11.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
11.5. Rest of Latin America
11.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
11.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 12. MIDDLE EAST Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
12.1. Middle East Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
12.2. Middle East Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
12.3. Saudi Arabia
12.3.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
12.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
12.4. UAE
12.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
12.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
12.5. Rest of Middle East
12.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
12.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 13. AFRICA Intelligent Virtual Assistant (IVA) MARKET BY COUNTRY
13.1. Africa Intelligent Virtual Assistant (IVA) Market Revenue and Growth Rate, 2015 - 2026 ($Million)
13.2. Africa Intelligent Virtual Assistant (IVA) Market Revenue Share Comparison, 2015 & 2026 (%)
13.3. South Africa
13.3.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
13.3.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
13.4. Egypt
13.4.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
13.4.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
13.5. Rest of Africa
13.5.1. Market Revenue and Forecast By Technology, 2015 - 2026 ($Million)
13.5.2. Market Revenue and Forecast By Service, 2015 - 2026 ($Million)
CHAPTER 14. COMPANY PROFILE
14.1. Apple, Inc.
14.1.1. Company Snapshot
14.1.2. Overview
14.1.3. Financial Overview
14.1.4. Product Portfolio
14.1.5. Key Developments
14.1.6. Strategies
14.2. Oracle Corporation
14.2.1. Company Snapshot
14.2.2. Overview
14.2.3. Financial Overview
14.2.4. Product Portfolio
14.2.5. Key Developments
14.2.6. Strategies
14.3. Google LLC
14.3.1. Company Snapshot
14.3.2. Overview
14.3.3. Financial Overview
14.3.4. Product Portfolio
14.3.5. Key Developments
14.3.6. Strategies
14.4. IBM Corporation
14.4.1. Company Snapshot
14.4.2. Overview
14.4.3. Financial Overview
14.4.4. Product Portfolio
14.4.5. Key Developments
14.4.6. Strategies
14.5. Nuance Communications
14.5.1. Company Snapshot
14.5.2. Overview
14.5.3. Financial Overview
14.5.4. Product Portfolio
14.5.5. Key Developments
14.5.6. Strategies
14.6. Microsoft Corporation
14.6.1. Company Snapshot
14.6.2. Overview
14.6.3. Financial Overview
14.6.4. Product Portfolio
14.6.5. Key Developments
14.6.6. Strategies
14.7. Clara Labs
14.7.1. Company Snapshot
14.7.2. Overview
14.7.3. Financial Overview
14.7.4. Product Portfolio
14.7.5. Key Developments
14.7.6. Strategies
14.8. InteliWISE
14.8.1. Company Snapshot
14.8.2. Overview
14.8.3. Financial Overview
14.8.4. Product Portfolio
14.8.5. Key Developments
14.8.6. Strategies
14.9. eGain Communications
14.9.1. Company Snapshot
14.9.2. Overview
14.9.3. Financial Overview
14.9.4. Product Portfolio
14.9.5. Key Developments
14.9.6. Strategies
14.10. Artificial Solutions
14.10.1. Company Snapshot
14.10.2. Overview
14.10.3. Financial Overview
14.10.4. Product Portfolio
14.10.5. Key Developments
14.10.6. Strategies
14.11. 24/7 Customer, Inc.
14.11.1. Company Snapshot
14.11.2. Overview
14.11.3. Financial Overview
14.11.4. Product Portfolio
14.11.5. Key Developments
14.11.6. Strategies
14.12. Creative Virtual
14.12.1. Company Snapshot
14.12.2. Overview
14.12.3. Financial Overview
14.12.4. Product Portfolio
14.12.5. Key Developments
14.12.6. Strategies
14.13. Anboto.
14.13.1. Company Snapshot
14.13.2. Overview
14.13.3. Financial Overview
14.13.4. Product Portfolio
14.13.5. Key Developments
14.13.6. Strategies
14.14. Others
14.14.1. Company Snapshot
14.14.2. Overview
14.14.3. Financial Overview
14.14.4. Product Portfolio
14.14.5. Key Developments
14.14.6. Strategies
CHAPTER 15. RESEARCH APPROACH
15.1. Research Methodology
15.1.1. Initial Data Search
15.1.2. Secondary Research
15.1.3. Primary Research
15.2. Assumptions and Scope