Incident and Emergency Management Market Highlights

• Global incident and emergency management industry revenue is poised to garner USD 218.7 billion by 2032 with a CAGR of 6.5% from 2024 to 2032
• North America incident and emergency management market value occupied around USD 51.3 billion in 2023
• Asia-Pacific incident and emergency management market growth will record a CAGR of more than 7.6% from 2024 to 2032
• Enhanced focus on cybersecurity and incident management due to increasing cyber threats is a popular incident and emergency management market trend that fuels the industry demand

Incident and emergency management refers to the systematic approach of preparing for, responding to, mitigating, and recovering from emergencies or disruptive incidents. It involves processes, technologies, and personnel to manage events such as natural disasters, cyber-attacks, industrial accidents, and public health crises. Applications include emergency/mass notification systems, traffic and evacuation management, safety monitoring, and disaster recovery solutions. These systems aim to minimize the impact of incidents, ensure public safety, and enhance organizational resilience.

In June 2023, the U.S. Environmental Protection Agency (EPA) finalized updates to Subpart J of the National Contingency Plan, which oversees the approval and use of dispersants and other chemical and biological agents in response to oil spills in U.S. waters and along shorelines. These amendments aim to streamline the process for listing and approving products used in oil spill response, ensuring more effective and timely cleanup efforts in the event of environmental disasters. The EPA's amendments are expected to drive growth in the incident and emergency management market by increasing the demand for advanced spill response and cleanup solutions.

Global Incident and Emergency Management Market Dynamics

Market Drivers

• Increasing frequency of natural disasters and cyber-attacks
• Growing adoption of IoT and connected devices for emergency management
• Rising government regulations and mandates for public safety systems

Market Restraints

• High implementation and maintenance costs
• Lack of skilled professionals and technical expertise
• Data security and privacy concerns in emergency management solutions

Market Opportunities

• Advancements in AI and machine learning for predictive analytics
• Growing demand for cloud-based emergency management solutions
• Expansion of smart city initiatives globally

Incident and Emergency Management Market Report Coverage

Incident and Emergency Management Market Insights

The growing frequency of natural disasters, such as hurricanes, floods, and wildfires, has created an urgent need for robust incident and emergency management systems which drives disaster preparedness systems market growth. For instance, according to National Centers for Environmental Information, as of November 1, 2024, the United States has experienced 24 confirmed weather and climate disaster events, each causing losses exceeding $1 billion. These events comprised 17 severe storms, 4 tropical cyclones, 1 wildfire, and 2 winter storms. Collectively, they resulted in 418 fatalities and had substantial economic impacts on the affected regions.

Additionally, the surge in cyber-attacks targeting critical infrastructure emphasizes the need for comprehensive solutions to ensure preparedness and quick response. For instance, in November 2024, the United Kingdom’s National Cyber Security Center (NCSC) reported a threefold rise in major cyberattacks compared to the previous year. The NCSC responded to 430 cyber incidents, including 89 classified as “nationally significant,” identifying China, Russia, Iran, and North Korea as persistent and significant threats. This dual threat has significantly driven investments in advanced emergency management technologies. Furthermore, in June 2024, the Japanese government reported that Japan's space agency had been subjected to a series of cyberattacks over the past year. Cyberattacks targeting critical sectors, such as space agencies, highlight the need for robust incident management solutions to protect sensitive information and infrastructure which further drives disaster preparedness systems market growth.

Incident and emergency management systems often involve significant upfront investment in hardware, software, and training. Maintenance costs can further escalate, especially when integrating advanced technologies like AI and IoT. For many organizations, especially in developing regions, these financial barriers limit widespread adoption.

In December 2022, Hexagon AB, a global leader in digital reality solutions integrating sensors, software, and autonomous technologies, announced its acquisition of Qognify, a prominent provider of physical security and enterprise incident management software solutions. This strategic acquisition is expected to accelerate innovation in unified security and emergency response platforms, driving demand for comprehensive solutions.

Incident and Emergency Management Market Segmentation

The worldwide market for incident and emergency management containers is split based on system, solutions, services, communication system, simulation, end-use, and geography.

Incident and Emergency Management Market By System

• Surveillance System
• Inventory/Database Management System
• Emergency/Mass Notification System
• Earthquake Warning System
• Web-Based Emergency Management System
• Traffic Management System
• Safety Management System
• The Remote Weather Monitoring System

According to the incident and emergency management industry analysis, each of these systems plays a critical role in industry by providing timely information and coordination during emergencies. Surveillance systems monitor and detect potential threats, while emergency notification systems ensure rapid communication with affected populations. Traffic and weather monitoring systems help manage evacuations and safety protocols, while web-based management systems centralize incident data for better decision-making. Inventory and database management systems track resources, and earthquake warning systems provide vital alerts to mitigate damage and loss of life.

Incident and Emergency Management Market By Solution

• Situational Awareness Solution
• Geospatial Solution
• Disaster Recovery Solution

According to the incident and emergency management industry analysis, the situational awareness solution expected to grow as it provides real-time data integration and analysis, enabling quick decision-making during emergencies. Geospatial solutions are vital in incident and emergency management as they provide real-time mapping and spatial analysis to guide response efforts. Disaster recovery solutions ensure swift restoration of services and infrastructure, minimizing downtime and aiding in post-incident recovery.

Incident and Emergency Management Market By Service

• Training And Education Services
• Consulting Services
• Support And Maintenance
• Design And Integration Service

According to the incident and emergency management industry analysis, consulting services are playing critical role in helping organizations design and implement effective emergency management strategies. These services offer expert guidance on risk assessment, compliance with regulations, and selecting appropriate technologies for incident response. Training and education services are essential to ensure that personnel are well-prepared and knowledgeable about protocols. Support and maintenance, along with design and integration services, ensure that systems remain effective, up-to-date, and seamlessly integrated into existing infrastructure for efficient emergency response.

Incident and Emergency Management Market By Communication System

• Vehicle-Ready Gateways
• First Responder Tools
• Satellite Phones
• Others

According to the incident and emergency management industry analysis, communication systems like vehicle-ready gateways, first responder tools, and satellite phones are crucial in ensuring effective coordination during emergencies. Vehicle-ready gateways enable seamless communication between emergency vehicles and command centers, improving situational awareness. First responder tools enhance field communication, allowing responders to quickly relay critical information in real-time. Satellite phones ensure reliable communication in remote or disaster-affected areas, where traditional networks may be down, enabling timely response and resource deployment.

Incident and Emergency Management Market By Simulation

• Traffic Simulation Systems
• Incident And Evacuation Simulation Tools
• Hazard Propagation Simulation tools

According to the incident and emergency management market forecast, incident and evacuation simulation tools anticipated to grow in forecast year as they provide critical support in planning and executing effective emergency responses. These tools simulate various disaster scenarios, allowing organizations to test their evacuation strategies, resource allocation, and communication protocols in a controlled environment. By identifying potential weaknesses in emergency plans, these simulations enable more efficient and safer evacuations during real incidents.

Incident and Emergency Management Market By Vertical

• Education
• Transportation and Logistics
• Healthcare and Life Sciences
• Commercial and Industrial
• Defense and Military
• BFSI
• Energy and Utilities
• Others

According to the incident and emergency management market forecast, different verticals play a significant role in industry by ensuring tailored solutions to address unique challenges. In healthcare, quick response systems are critical to saving lives during disasters, while in transportation and logistics, efficient coordination helps manage evacuations and resource distribution. The defense and military sectors require advanced systems for national security threats, while energy and utilities demand disaster preparedness to maintain essential services. Other sectors like BFSI and education also benefit from incident management systems to protect assets and ensure continuity during emergencies.

Incident and Emergency Management Market Regional Outlook

North America

• U.S.
• Canada

Europe

• U.K.
• Germany
• France
• Spain
• Rest of Europe

Asia-Pacific

• India
• Japan
• China
• Australia
• South Korea
• Rest of Asia-Pacific

Latin America

• Brazil
• Mexico
• Rest of Latin America

The Middle East & Africa

• South Africa
• GCC Countries
• Rest of the Middle East & Africa (ME&A)

Incident and Emergency Management Market Regional Analysis

For several reasons, North America dominates the incident and emergency management market due to its advanced technological infrastructure and significant investment in disaster preparedness and response systems. For instance, in 2024, the U.S. government is allocating $190,568,289 for 110 pre-disaster mitigation projects directed by Congress. The region benefits from robust government regulations, high adoption rates of innovative solutions, and continuous innovation in cybersecurity and physical security systems. Additionally, presence of key players and their collaborations drive the demand for comprehensive emergency management solutions across the United States and Canada. For instance, in July 2022, FocusPoint International, a critical event management company, and Trackimo, a leading provider of location-based IoT solutions, announced their partnership to integrate their services. The collaboration aims to offer a range of smart devices connected to the Overwatch and Rescue plan and PULSE platform, providing optimal outdoor emergency management and response for travelers, drivers, and their cargo across the USA and Canada.

Asia-Pacific is growing rapidly in disaster preparedness systems market as countries in this region face increasing urbanization, natural disasters, and cyber security threats. For instance, MAUSAM Journal states that from July 7th to 10th, 2023, persistent heavy rainfall in Himachal Pradesh triggered severe flash floods, cloudbursts, and landslides, resulting in widespread damage to infrastructure, properties, and significant loss of life. The region's growing infrastructure and technological advancements, particularly in countries like Japan, India, and China, are further accelerating the adoption of these solutions.

Incident and Emergency Management Market Players

Some of the top incident and emergency management companies offered in our report include Hexagon, Blackboard, LogicGate, MissionMode, Alert Technologies, Juvare, IBM, OnSolve, NEC Corporation, xMatters, Veoci, Esri, Everbridge, MetricStream, The Response Group, 4C Strategies, Eaton, Resolver, Desktop Alert, Honeywell, Motorola Solutions, BlackBerry, Haystax Technology, Siemens, Noggin, Collins Aerospace, Lockheed Martin, and Singlewire Software.