The Global Emotion Analytics Market Size accounted for USD 2.8 Billion in 2021 and is projected to occupy a market size of USD 10.7 Billion by 2030 growing at a CAGR of 16.1% from 2022 to 2030.
Emotions analytics (EA) is software that collects data on how people communicate verbally and non-verbally to understand their moods or attitude. In layman's terms, it's a tool for measuring people's emotional reactions to things like customer service, advertising campaigns, or music. Emotion analytics is currently one of the most popular trends in analytics and data collection. These sophisticated tools are used to better understand customers, provide relevant feedback, and make new suggestions for working conditions and teamwork. All this is possible with the advent of AI and deep learning as these futuristic technologies are designed to make customer interactions warmer, and more human. EA tools can track the emotions associated with text and voice communications to determine how people truly feel.
Emotion Analytics Market Report Statistics
- Global emotion analytics market revenue is projected to reach USD 10.7 Billion by 2030 with a CAGR of 16.1% from 2022 to 2030
- North America emotion analytics market share gathered more than 36% in 2021
- Asia-Pacific emotion analytics market growth will record a CAGR of around 18% from 2022 to 2030
- Based on type, the text analytics management sub-segment achieved approx 35% shares in 2021
- Among industry vertical, the retail sub-segment occupied around 30% of shares in 2021
- The increasing advancements for recognition application is a prominent emotion analytics market trend that drives the industry demand
Global Emotion Analytics Market Dynamics
Market Drivers
- Adoption of innovative solutions to enhance customer satisfaction
- Growing demand to understand human behavior
- Increasing need to improve sales performance
- Surging trend of developing more tailored user experiences
Market Restraints
- Growth in data safety and security concerns
- Absence of government regulations
Market Opportunities
- Increasing demand from AI and big data analytics
- Robust growth in web material
Emotion Analytics Market Report Coverage
| Market |
Emotion Analytics Market |
| Emotion Analytics Market Size 2021 |
USD 2.8 Billion |
| Emotion Analytics Market Forecast 2030 |
USD 10.7 Billion |
| Emotion Analytics Market CAGR During 2022 - 2030 |
16.1% |
| Emotion Analytics Market Analysis Period |
2018 - 2030 |
| Emotion Analytics Market Base Year |
2021 |
| Emotion Analytics Market Forecast Data |
2022 - 2030 |
| Segments Covered |
By Type, By Application, By Technology, By Industry Vertical, And By Geography
|
| Regional Scope |
North America, Europe, Asia Pacific, Latin America, and Middle East & Africa |
| Key Companies Profiled |
Affectiva, Apple, Inc., Beyond Verbal, Cogito, International Business Machines Corporation, iMotions, Microsoft Corporation, Neuromore Inc., Retinad Virtual Reality Inc., and Sensum.
|
Report Coverage
|
Market Trends, Drivers, Restraints, Competitive Analysis, Player Profiling, Regulation Analysis |
Emotion Analytics Market Growth Factors
The growing popularity of learning human behavior is a major factor driving the growth of the emotional analytics market. As a result, the growing demand for recognition applications is propelling market growth. The growing volume of online data will drive demand for the global emotion analytics industry. Similarly, the growing use of wearable devices and the expanding use of mobile and cloud biometric technologies are driving global market demand. However, the growing risks associated with online data theft will always pose a significant challenge to market growth. Furthermore, misinterpretation in emotional analysis would create roadblocks to emotion detection and recognition market growth. Furthermore, the market is expected to benefit from the rapid adoption of artificial intelligence, deep learning, and big data analytics in the coming years.
Emotion Analytics Market Segmentation
The global emotion analytics market is segmented based on type, application, technology, industry vertical, and geography.
Emotion Analytics Market By Type
- Facial Analytics
- Speech Analytics
- Text Analytics
- Video Analytics
Speech analytics will have a significant market share in 2021 and is expected to grow in the coming years. The growing demand for voice-based smart home assistants such as Echo, Alexa, and Google Nest can be attributed to the segment's largest share. Furthermore, users all over the world are using voice commands for Google Search, YouTube search, and messaging apps, which is supporting the growth of the speech analytics sector.
Emotion Analytics Market By Application
- Competitive Intelligence
- Customer Experience Management
- Sales and Marketing Management
- Public Safety And Law Enforcement
- Workplace Management
Based on emotion analytics industry analysis, the customer experience management application will account for a significant market share in 2021. The emotion analytics market derives insights from all customer touchpoints and channels across the organization, including phone calls, texts, video, facial recognition, emails, chats, and social media platforms. However, the sales and marketing management application is expected to gain significant traction during the forecast timeframe of 2022 to 2030 as a result of increased investments to maximize customer sales.
Emotion Analytics Market By Technology
- 3D Modeling
- Artificial Intelligence
- Biometrics and Neuroscience
- Pattern Recognition
- Records management
- Others
In 2021, artificial intelligence dominated the market with a noteworthy share and is projected to continue their dominance throughout the forecasted years from 2022 to 2030. Artificial intelligence is considered as the most efficient technology when linked with human mind and emotions, enabling businesses to get customer insight and improve their services. In addition to that, the integration of AI technologies such as deep learning is also expected to fuel the market demand in the forthcoming years.
Emotion Analytics Market By Industry Vertical
- BFSI
- IT & Telecommunication
- Government
- Healthcare
- Retail
- Others
According to our emotion analytics market forecast, the retail industry will hold a significant market share between 2022 and 2030. With the growing popularity of e-commerce, the retail industry is undergoing a massive transformation. The advent of several e-commerce players has increased competition among online retailers. As a result, these industry players are using emotion analytics to determine their customers' preferences.
Emotion Analytics Market Regional Outlook
North America
Europe
- U.K.
- Germany
- France
- Spain
- Rest of Europe
Asia-Pacific
- India
- Japan
- China
- Australia
- South Korea
- Rest of Asia-Pacific
Latin America
- Brazil
- Mexico
- Rest of Latin America
The Middle East & Africa
- South Africa
- GCC Countries
- Rest of the Middle East & Africa (ME&A)
Emotion Analytics Market Regional Analysis
According to the emotion analytics regional analysis, the largest market share is held by North America. The rising investment by various key players in data analytics technologies will spur the North America emotion analytics market. Among North America, the US is focused on adoption of innovative technologies as well as the country homes some of the major retail, BFSI, healthcare, and IT sectors. This factor is also supporting the US emotion analytics market. On the other hand, Asia-Pacific region is poised to record the fastest growth rate CAGR throughout the projected years from 2022 to 2030.
Emotion Analytics Market Players
Some of the leading emotion analytics companies include Affectiva, Apple, Inc., Beyond Verbal, Cogito, International Business Machines Corporation, iMotions, Microsoft Corporation, Neuromore Inc., Retinad Virtual Reality Inc., and Sensum.
CHAPTER 1. Industry Overview of Emotion Analytics Market
1.1. Definition and Scope
1.1.1. Definition of Emotion Analytics
1.1.2. Market Segmentation
1.1.3. Years Considered for the Study
1.1.4. Assumptions and Acronyms Used
1.1.4.1. Market Assumptions and Market Forecast
1.1.4.2. Acronyms Used in Global Emotion Analytics Market
1.2. Summary
1.2.1. Executive Summary
1.2.2. Emotion Analytics Market By Type
1.2.3. Emotion Analytics Market By Application
1.2.4. Emotion Analytics Market By Technology
1.2.5. Emotion Analytics Market By Industry Vertical
1.2.6. Emotion Analytics Market By Region
CHAPTER 2. Research Approach
2.1. Methodology
2.1.1. Research Programs
2.1.2. Market Size Estimation
2.1.3. Market Breakdown and Data Triangulation
2.2. Data Source
2.2.1. Secondary Sources
2.2.2. Primary Sources
CHAPTER 3. Market Dynamics And Competition Analysis
3.1. Market Drivers
3.1.1. Driver 1
3.1.2. Driver 2
3.2. Restraints and Challenges
3.2.1. Restraint 1
3.2.2. Restraint 2
3.3. Growth Opportunities
3.3.1. Opportunity 1
3.3.2. Opportunity 2
3.4. Porter’s Five Forces Analysis
3.4.1. Bargaining Power of Suppliers
3.4.2. Bargaining Power of Buyers
3.4.3. Threat of Substitute
3.4.4. Threat of New Entrants
3.4.5. Degree of Competition
3.5. Market Concentration Ratio and Market Maturity Analysis of Emotion Analytics Market
3.5.1. Go To Market Strategy
3.5.1.1. Introduction
3.5.1.2. Growth
3.5.1.3. Maturity
3.5.1.4. Saturation
3.5.1.5. Possible Development
3.6. Technological Roadmap for Emotion Analytics Market
3.7. Value Chain Analysis
3.7.1. List of Key Manufacturers
3.7.2. List of Customers
3.7.3. Level of Integration
3.8. Regulatory Compliance
3.9. Competitive Landscape, 2021
3.9.1. Player Positioning Analysis
3.9.2. Key Strategies Adopted By Leading Players
CHAPTER 4. Emotion Analytics Market By Type
4.1. Introduction
4.2. Emotion Analytics Market Revenue By Type
4.2.1. Emotion Analytics Market Revenue (USD Million) and Forecast, By Type, 2018-2030
4.2.2. Text Analytics
4.2.2.1. Text Analytics Market Revenue (USD Million) and Growth Rate (%), 2018-2030
4.2.3. Facial Analytics
4.2.3.1. Facial Analytics Market Revenue (USD Million) and Growth Rate (%), 2018-2030
4.2.4. Speech Analytics
4.2.4.1. Speech Analytics Market Revenue (USD Million) and Growth Rate (%), 2018-2030
4.2.5. Video Analytics
4.2.5.1. Video Analytics Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 5. Emotion Analytics Market By Application
5.1. Introduction
5.2. Emotion Analytics Market Revenue By Application
5.2.1. Emotion Analytics Market Revenue (USD Million) and Forecast, By Application, 2018-2030
5.2.2. Customer Experience Management
5.2.2.1. Customer Experience Management Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.3. Sales and Marketing Management
5.2.3.1. Sales and Marketing Management Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.4. Competitive Intelligence
5.2.4.1. Competitive Intelligence Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.5. Public Safety and Law Enforcement
5.2.5.1. Public Safety and Law Enforcement Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.6. Workforce Management
5.2.6.1. Workforce Management Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 6. Emotion Analytics Market By Technology
6.1. Introduction
6.2. Emotion Analytics Market Revenue By Technology
6.2.1. Emotion Analytics Market Revenue (USD Million) and Forecast, By Technology, 2018-2030
6.2.2. Artificial Intelligence
6.2.2.1. Artificial Intelligence Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.3. Pattern recognition
6.2.3.1. Pattern recognition Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.4. Biometrics & Neuroscience
6.2.4.1. Biometrics & Neuroscience Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.5. 3D Modeling
6.2.5.1. 3D Modeling Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.6. Record Management
6.2.6.1. Record Management Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.7. Others
6.2.7.1. Others Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 7. Emotion Analytics Market By Industry Vertical
7.1. Introduction
7.2. Emotion Analytics Market Revenue By Industry Vertical
7.2.1. Emotion Analytics Market Revenue (USD Million) and Forecast, By Industry Vertical, 2018-2030
7.2.2. BFSI
7.2.2.1. BFSI Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.3. IT & Telecommunication
7.2.3.1. IT & Telecommunication Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.4. Retail
7.2.4.1. Retail Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.5. Healthcare
7.2.5.1. Healthcare Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.6. Government
7.2.6.1. Government Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.7. Others
7.2.7.1. Others Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 8. North America Emotion Analytics Market By Country
8.1. North America Emotion Analytics Market Overview
8.2. U.S.
8.2.1. U.S. Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
8.2.2. U.S. Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
8.2.3. U.S. Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
8.2.4. U.S. Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
8.3. Canada
8.3.1. Canada Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
8.3.2. Canada Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
8.3.3. Canada Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
8.3.4. Canada Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
8.4. North America PEST Analysis
CHAPTER 9. Europe Emotion Analytics Market By Country
9.1. Europe Emotion Analytics Market Overview
9.2. U.K.
9.2.1. U.K. Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.2.2. U.K. Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.2.3. U.K. Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
9.2.4. U.K. Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
9.3. Germany
9.3.1. Germany Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.3.2. Germany Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.3.3. Germany Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
9.3.4. Germany Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
9.4. France
9.4.1. France Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.4.2. France Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.4.3. France Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
9.4.4. France Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
9.5. Spain
9.5.1. Spain Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.5.2. Spain Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.5.3. Spain Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
9.5.4. Spain Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
9.6. Rest of Europe
9.6.1. Rest of Europe Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.6.2. Rest of Europe Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.6.3. Rest of Europe Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
9.6.4. Rest of Europe Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
9.7. Europe PEST Analysis
CHAPTER 10. Asia-Pacific Emotion Analytics Market By Country
10.1. Asia-Pacific Emotion Analytics Market Overview
10.2. China
10.2.1. China Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.2.2. China Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.2.3. China Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.2.4. China Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.3. Japan
10.3.1. Japan Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.3.2. Japan Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.3.3. Japan Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.3.4. Japan Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.4. India
10.4.1. India Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.4.2. India Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.4.3. India Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.4.4. India Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.5. Australia
10.5.1. Australia Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.5.2. Australia Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.5.3. Australia Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.5.4. Australia Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.6. South Korea
10.6.1. South Korea Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.6.2. South Korea Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.6.3. South Korea Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.6.4. South Korea Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.7. Rest of Asia-Pacific
10.7.1. Rest of Asia-Pacific Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.7.2. Rest of Asia-Pacific Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.7.3. Rest of Asia-Pacific Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
10.7.4. Rest of Asia-Pacific Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
10.8. Asia-Pacific PEST Analysis
CHAPTER 11. Latin America Emotion Analytics Market By Country
11.1. Latin America Emotion Analytics Market Overview
11.2. Brazil
11.2.1. Brazil Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.2.2. Brazil Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.2.3. Brazil Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
11.2.4. Brazil Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
11.3. Mexico
11.3.1. Mexico Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.3.2. Mexico Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.3.3. Mexico Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
11.3.4. Mexico Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
11.4. Rest of Latin America
11.4.1. Rest of Latin America Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.4.2. Rest of Latin America Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.4.3. Rest of Latin America Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
11.4.4. Rest of Latin America Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
11.5. Latin America PEST Analysis
CHAPTER 12. Middle East & Africa Emotion Analytics Market By Country
12.1. Middle East & Africa Emotion Analytics Market Overview
12.2. GCC
12.2.1. GCC Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.2.2. GCC Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.2.3. GCC Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
12.2.4. GCC Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
12.3. South Africa
12.3.1. South Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.3.2. South Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.3.3. South Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
12.3.4. South Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
12.4. Rest of Middle East & Africa
12.4.1. Rest of Middle East & Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.4.2. Rest of Middle East & Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.4.3. Rest of Middle East & Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Technology, 2018-2030
12.4.4. Rest of Middle East & Africa Emotion Analytics Market Revenue (USD Million) and Forecast By Industry Vertical, 2018-2030
12.5. Middle East & Africa PEST Analysis
CHAPTER 13. Player Analysis Of Emotion Analytics Market
13.1. Emotion Analytics Market Company Share Analysis
13.2. Competition Matrix
13.2.1. Competitive Benchmarking of key players by price, presence, market share, and R&D investment
13.2.2. New Product Launches and Product Enhancements
13.2.3. Mergers And Acquisition In Global Emotion Analytics Market
13.2.4. Partnership, Joint Ventures and Strategic Alliances/ Sales Agreements
CHAPTER 14. Company Profile
14.1. Affectiva
14.1.1. Company Snapshot
14.1.2. Business Overview
14.1.3. Financial Overview
14.1.3.1. Revenue (USD Million), 2021
14.1.3.2. Affectiva 2021 Emotion Analytics Business Regional Distribution
14.1.4. Product /Service and Specification
14.1.5. Recent Developments & Business Strategy
14.2. Apple, Inc.
14.3. Beyond Verbal
14.4. Cogito
14.5. International Business Machines Corporation
14.6. iMotions
14.7. Microsoft Corporation
14.8. Neuromore Inc.
14.9. Retinad Virtual Reality Inc.
14.10. Sensum
