CHAPTER 1. Industry Overview of Chatbot Market
1.1. Definition and Scope
1.1.1. Definition of Chatbot
1.1.2. Market Segmentation
1.1.3. Years Considered for the Study
1.1.4. Assumptions and Acronyms Used
1.1.4.1. Market Assumptions and Market Forecast
1.1.4.2. Acronyms Used in Global Chatbot Market
1.2. Summary
1.2.1. Executive Summary
1.2.2. Chatbot Market By Type
1.2.3. Chatbot Market By Application
1.2.4. Chatbot Market By Product Landscape
1.2.5. Chatbot Market By End-user
1.2.6. Chatbot Market By Region
CHAPTER 2. Research Approach
2.1. Methodology
2.1.1. Research Programs
2.1.2. Market Size Estimation
2.1.3. Market Breakdown and Data Triangulation
2.2. Data Source
2.2.1. Secondary Source
2.2.2. Primary Source
CHAPTER 3. Market Dynamics And Competition Analysis
3.1. Market Drivers
3.1.1. Driver 1
3.1.2. Driver 2
3.2. Restraints and Challenges
3.2.1. Restraint 1
3.2.2. Restraint 2
3.3. Growth Opportunities
3.3.1. Opportunity 1
3.3.2. Opportunity 2
3.4. Porter’s Five Forces Analysis
3.4.1. Bargaining Power of Suppliers
3.4.2. Bargaining Power of Buyers
3.4.3. Threat of Substitute
3.4.4. Threat of New Entrants
3.4.5. Degree of Competition
3.5. Market Concentration Ratio and Market Maturity Analysis of Chatbot Market
3.5.1. Go To Market Strategy
3.5.1.1. Introduction
3.5.1.2. Growth
3.5.1.3. Maturity
3.5.1.4. Saturation
3.5.1.5. Possible Development
3.6. Technological Roadmap for Chatbot Market
3.7. Value Chain Analysis
3.7.1. List of Key Manufacturers
3.7.2. List of Customers
3.7.3. Level of Integration
3.8. Cost Structure Analysis
3.8.1. Price Trend of Key Raw Materials
3.8.2. Raw Material Suppliers
3.9. Regulatory Compliance
3.10. Competitive Landscape, 2021
3.10.1. Player Positioning Analysis
3.10.2. Key Strategies Adopted By Leading Players
CHAPTER 4. Manufacturing Plant Analysis
4.1. Manufacturing Plant Location and Establish Date of Major Manufacturers in 2021
4.2. R&D Status of Chatbot Major Manufacturers in 2021
CHAPTER 5. Chatbot Market By Type
5.1. Introduction
5.2. Chatbot Market Revenue By Type
5.2.1. Chatbot Market Revenue (USD Million) and Forecast, By Type, 2018-2030
5.2.2. Standalone
5.2.2.1. Standalone Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.3. Web-based
5.2.3.1. Web-based Market Revenue (USD Million) and Growth Rate (%), 2018-2030
5.2.4. Third party/Messenger-based
5.2.4.1. Third party/Messenger-based Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 6. Chatbot Market Revenue By Application
6.1. Introduction
6.2. Chatbot Market Revenue (USD Million)By Application
6.2.1. Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
6.2.2. Bots for Social Media
6.2.2.1. Bots for Social Media Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.3. Bots for Service
6.2.3.1. Bots for Service Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.4. Bots for Marketing
6.2.4.1. Bots for Marketing Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.5. Bots for Payments/ Order processing
6.2.5.1. Bots for Payments/ Order processing Market Revenue (USD Million) and Growth Rate (%), 2018-2030
6.2.6. Others
6.2.6.1. Others Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 7. Chatbot Market Revenue By Product Landscape
7.1. Introduction
7.2. Chatbot Market Revenue (USD Million) By Product Landscape
7.2.1. Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
7.2.2. Artificial Intelligence
7.2.2.1. Artificial Intelligence Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.3. Marketing
7.2.3.1. Marketing Market Revenue (USD Million) and Growth Rate (%), 2018-2030
7.2.4. Human Intelligence
7.2.4.1. Human Intelligence Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 8. Chatbot Market Revenue By End-user
8.1. Introduction
8.2. Chatbot Market Revenue (USD Million) By End-user
8.2.1. Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
8.2.2. Healthcare
8.2.2.1. Healthcare Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.3. BFSI
8.2.3.1. BFSI Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.4. Retail
8.2.4.1. Retail Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.5. Travel & Tourism
8.2.5.1. Travel & Tourism Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.6. Media and Entertainment
8.2.6.1. Media and Entertainment Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.7. E-commerce
8.2.7.1. E-commerce Market Revenue (USD Million) and Growth Rate (%), 2018-2030
8.2.8. Others
8.2.8.1. Others Market Revenue (USD Million) and Growth Rate (%), 2018-2030
CHAPTER 9. North America Chatbot Market By Country
9.1. North America Chatbot Market Overview
9.2. U.S.
9.2.1. U.S. Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.2.2. U.S. Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.2.3. U.S. Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
9.2.4. U.S. Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
9.3. Canada
9.3.1. Canada Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
9.3.2. Canada Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
9.3.3. Canada Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
9.3.4. Canada Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
9.4. North America PEST Analysis
CHAPTER 10. Europe Chatbot Market By Country
10.1. Europe Chatbot Market Overview
10.2. U.K.
10.2.1. U.K. Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.2.2. U.K. Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.2.3. U.K. Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
10.2.4. U.K. Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
10.3. Germany
10.3.1. Germany Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.3.2. Germany Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.3.3. Germany Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
10.3.4. Germany Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
10.4. France
10.4.1. France Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.4.2. France Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.4.3. France Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
10.4.4. France Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
10.5. Spain
10.5.1. Spain Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.5.2. Spain Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.5.3. Spain Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
10.5.4. Spain Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
10.6. Rest of Europe
10.6.1. Rest of Europe Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
10.6.2. Rest of Europe Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
10.6.3. Rest of Europe Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
10.6.4. Rest of Europe Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
10.7. Europe PEST Analysis
CHAPTER 11. Asia-Pacific Chatbot Market By Country
11.1. Asia-Pacific Chatbot Market Overview
11.2. China
11.2.1. China Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.2.2. China Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.2.3. China Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.2.4. China Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.3. Japan
11.3.1. Japan Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.3.2. Japan Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.3.3. Japan Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.3.4. Japan Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.4. India
11.4.1. India Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.4.2. India Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.4.3. India Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.4.4. India Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.5. Australia
11.5.1. Australia Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.5.2. Australia Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.5.3. Australia Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.5.4. Australia Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.6. South Korea
11.6.1. South Korea Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.6.2. South Korea Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.6.3. South Korea Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.6.4. South Korea Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.7. Rest of Asia-Pacific
11.7.1. Rest of Asia-Pacific Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
11.7.2. Rest of Asia-Pacific Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
11.7.3. Rest of Asia-Pacific Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
11.7.4. Rest of Asia-Pacific Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
11.8. Asia Pacific PEST Analysis
CHAPTER 12. Latin America Chatbot Market By Country
12.1. Latin America Chatbot Market Overview
12.2. Brazil
12.2.1. Brazil Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.2.2. Brazil Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.2.3. Brazil Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
12.2.4. Brazil Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
12.3. Mexico
12.3.1. Mexico Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.3.2. Mexico Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.3.3. Mexico Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
12.3.4. Mexico Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
12.4. Rest of Latin America
12.4.1. Rest of Latin America Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
12.4.2. Rest of Latin America Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
12.4.3. Rest of Latin America Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
12.4.4. Rest of Latin America Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
12.5. Latin America PEST Analysis
CHAPTER 13. Middle East & Africa Chatbot Market By Country
13.1. Middle East & Africa Chatbot Market Overview
13.2. GCC
13.2.1. GCC Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
13.2.2. GCC Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
13.2.3. GCC Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
13.2.4. GCC Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
13.3. South Africa
13.3.1. South Africa Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
13.3.2. South Africa Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
13.3.3. South Africa Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
13.3.4. South Africa Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
13.4. Rest of Middle East & Africa
13.4.1. Rest of Middle East & Africa Chatbot Market Revenue (USD Million) and Forecast By Type, 2018-2030
13.4.2. Rest of Middle East & Africa Chatbot Market Revenue (USD Million) and Forecast By Application, 2018-2030
13.4.3. Rest of Middle East & Africa Chatbot Market Revenue (USD Million) and Forecast By Product Landscape, 2018-2030
13.4.4. Rest of Middle East & Africa Chatbot Market Revenue (USD Million) and Forecast By End-user, 2018-2030
13.5. Middle East & Africa PEST Analysis
CHAPTER 14. Player Analysis Of Chatbot
14.1. Chatbot Company Share Analysis
14.2. Competition Matrix
14.2.1. Competitive Benchmarking of Key Players by Price, Presence, Market Share, and R&D Investment
14.2.2. Product Launches and Product Enhancements
14.2.3. Mergers And Acquisition In Global Chatbot Market
14.2.4. Partnership, Joint Ventures and Strategic Alliances/ Sales Agreements
CHAPTER 15. Company Profile
15.1. Facebook, Inc.
15.1.1. Company Snapshot
15.1.2. Business Overview
15.1.3. Financial Overview
15.1.3.1. Market Revenue (USD Million), 2021
15.1.3.2. Facebook, Inc. 2021 Chatbot Business Regional Distribution
15.1.4. Product/service and Specification
15.1.5. Recent Developments & Business Strategy
15.2. Pandorabots, Inc.
15.3. ToyTalk (PullString Inc.)
15.4. Google, Inc.
15.5. Yahoo Inc.
15.6. Haptik, Inc.
15.7. Helpshift
15.8. Kasisto Inc.
15.9. Slack Technologies, Inc.
15.10. Astute Solutions
15.11. Kiwi, Inc.
15.12. Microsoft Corporation
The estimated value of global chatbot market in 2021 was accounted to be USD 521 Million.
The projected CAGR of chatbot during the analysis period of 2022 to 2030 is 23.7%.
The prominent players of the global chatbot market involve Facebook, Inc., Pandorabots, Inc., ToyTalk (PullString Inc.), Google, Inc., Yahoo Inc., Haptik, Inc., Helpshift, Kasisto Inc., Slack Technologies, Inc., Astute Solutions, Kiwi, Inc., and Microsoft Corporation.
North America held the dominating share for chatbot during the analysis period of 2022 to 2030
Asia-Pacific region exhibited fastest growing CAGR for chatbot during the analysis period of 2022 to 2030
The rise of instant messaging platforms, improved customer service, and increasing usage of chatbots for advertising and promotion are the prominent factors that fuel the growth of global chatbot market
Based on application, bots for service segment held the maximum share for chatbot market in 2021
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