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Voice over Internet Protocol Market Size Projected to Garner USD 100.5 Billion by 2032 growing at 9.9% CAGR - Exclusive Report by Acumen Research and Consulting

28 Jul 2024
Acumen Research and Consulting

The Global Voice over Internet Protocol Market Size is predicted to reach USD 100.5 Billion by 2032 from USD 39.7 Billion in 2022, at a CAGR of 9.9% between 2023 and 2032, as per the Acumen Research and Consulting

The Voice over Internet Protocol (VoIP) market has been experiencing significant growth in recent years, and this trend is expected to continue in the near future. VoIP is a communication technology that enables users to make voice and video calls over the internet rather than using traditional phone lines. VoIP converts analog audio signals into digital packets and then transmits them over the internet to the receiver's device. The technology also offers additional features such as call recording, voicemail, conference calls, and call forwarding. Moreover, this technology is becoming increasingly popular because it offers numerous benefits over traditional phone systems, such as cost savings, scalability, and flexibility.

The global VoIP market has been growing rapidly in recent years, with an increasing number of businesses and individuals adopting this technology. The increasing adoption of cloud-based communication solutions, the growing demand for unified communication and collaboration (UCC) tools, and the rising popularity of remote work are some of the key factors driving the growth of the voice over internet protocol market size. One of the major drivers of voice over internet protocol market growth is the increasing adoption of cloud-based communication solutions. Cloud-based VoIP solutions offer several benefits over on-premises solutions, such as scalability, flexibility, and cost-effectiveness. With cloud-based VoIP solutions, businesses can easily add or remove phone lines as needed, and they can also access advanced features such as video conferencing and virtual assistants. This makes cloud-based VoIP solutions an attractive option for businesses of all sizes.

Voice over Internet Protocol Market Growth

Voice over Internet Protocol Market Statistics                            

  • Global Voice over Internet Protocol market value was worth USD 39.7 Billion in 2022, with a 9.9% CAGR from 2023 to 2032
  • North America Voice over Internet Protocol market share occupied around 38% in 2022
  • According to a Software Advice survey, 40% of businesses now use VoIP technology
  • According to research, businesses can save up to 90% on their phone bills by switching to VoIP
  • According to a recent study, 83% of businesses have either already implemented VoIP or plan to do so in the near future
  • Growing demand for real-time data analytics, propel the Voice over Internet Protocol market revenue

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Voice over Internet Protocol Market Trends                    

The Voice over Internet Protocol (VoIP) market has evolved significantly over the past few years, driven by technological advancements and the increasing demand for cost-effective and efficient communication solutions. One of the major changes that have occurred in the VoIP market is the shift towards cloud-based VoIP services, which offer businesses greater flexibility and scalability. Cloud-based VoIP solutions are hosted on remote servers and can be accessed from anywhere with an internet connection, making them ideal for businesses with remote workers or multiple locations.

Another significant trend in the VoIP market is the increasing adoption of mobile VoIP applications. With the rise of smartphones and mobile devices, more and more businesses are using mobile VoIP apps to communicate with their employees and customers. These apps offer features such as video conferencing, instant messaging, and file sharing, making them versatile tools for businesses of all sizes.

The VoIP market has also seen a rise in the use of artificial intelligence (AI) and machine learning (ML) technologies. These technologies can be used to improve the quality of calls, detect and block spam calls, and automate certain tasks such as call routing and voicemail transcription. As AI and ML continue to evolve, they are likely to play an increasingly important role in the VoIP market, helping businesses to improve their communication processes and enhance their customer experience.

Voice over Internet Protocol Market Segmentation        

Acumen Research and Consulting has segmented the global voice over internet protocol market by type, access type, call type, medium, industry vertical, and region.

  • By type, the industry is categorized into integrated access/session initiation protocol (SIP) trunking, hosted IP PBX, and managed IP PBX.
  • By access type, the market is divided into phone to phone, computer to phone, and computer to computer.
  • By call type, the market is classified into domestic VoIP calls, and international VoIP calls.
  • By medium, the market is split into mobile, and fixed.
  • By industry vertical, the market is bifurcated into IT & telecom, government & public sector, BFSI, hospitality, healthcare, retail, and others.
  • By region, the market is classified into Asia-Pacific, North America, Europe, Latin America, and the MEA.

Voice over Internet Protocol Market Regional Overview           

According to the voice over internet protocol industry analysis, the Asia-Pacific region has emerged as the fastest-growing region in the Voice over Internet Protocol (VoIP) market, driven by several factors. One of the primary drivers of growth in the region is the increasing adoption of mobile devices, particularly smartphones. As more and more people in the region use smartphones to access the internet, the demand for VoIP services has grown significantly. This has been further fueled by the increasing availability of high-speed internet connections, which make it easier and more affordable to use VoIP services. Another factor driving the growth of the VoIP market in the Asia-Pacific region is the increasing adoption of cloud-based services.

Voice over Internet Protocol Market Players

Some of the prominent voice over internet protocol market companies is AT&T, Inc., Avaya, Inc., Cisco Systems, Inc., Deutsche Telekom AG, Microsoft Corporation, Mitel Networks Corporation, Nextiva, Inc., RingCentral, Inc., Verizon Communications, Inc., and Vonage Holdings Corp.

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