Business Process Outsourcing Market Size - Global Industry, Share, Analysis, Trends and Forecast 2022 - 2030
CHAPTER 1. Industry Overview of Business Process Outsourcing Market
1.1. Definition and Scope
1.1.1. Definition of Business Process Outsourcing
1.1.2. Market Segmentation
1.1.3. Years Considered for the Study
1.1.4. Assumptions and Acronyms Used
1.1.4.1. Market Assumptions and Market Forecast
1.1.4.2. Acronyms Used in Global Business Process Outsourcing Market
1.2. Summary
1.2.1. Executive Summary
1.2.2. Business Process Outsourcing Market By Service
1.2.3. Business Process Outsourcing Market By End-User
1.2.4. Business Process Outsourcing Market By Region
CHAPTER 2. Research Approach
2.1. Methodology
2.1.1. Research Programs
2.1.2. Market Size Estimation
2.1.3. Market Breakdown and Data Triangulation
2.2. Data Source
2.2.1. Secondary Sources
2.2.2. Primary Sources
CHAPTER 3. Market Dynamics And Competition Analysis
3.1. Market Drivers
3.1.1. Driver 1
3.1.2. Driver 2
3.2. Restraints and Challenges
3.2.1. Restraint 1
3.2.2. Restraint 2
3.3. Growth Opportunities
3.3.1. Opportunity 1
3.3.2. Opportunity 2
3.4. Porter’s Five Forces Analysis
3.4.1. Bargaining Power of Suppliers
3.4.2. Bargaining Power of Buyers
3.4.3. Threat of Substitute
3.4.4. Threat of New Entrants
3.4.5. Degree of Competition
3.5. Market Concentration Ratio and Market Maturity Analysis of Business Process Outsourcing Market
3.5.1. Go To Market Strategy
3.5.1.1. Introduction
3.5.1.2. Growth
3.5.1.3. Maturity
3.5.1.4. Saturation
3.5.1.5. Possible Development
3.6. Technological Roadmap for Business Process Outsourcing Market
3.7. Value Chain Analysis
3.7.1. List of Key Manufacturers
3.7.2. List of Customers
3.7.3. Level of Integration
3.8. Regulatory Compliance
3.9. Competitive Landscape, 2021
3.9.1. Player Positioning Analysis
3.9.2. Key Strategies Adopted By Leading Players
CHAPTER 4. Business Process Outsourcing Market By Service
4.1. Introduction
4.2. Business Process Outsourcing Revenue By Service
4.2.1. Business Process Outsourcing Revenue (USD Billion) and Forecast, By Service, 2018-2030
4.2.2. Finance & Accounting
4.2.2.1. Finance & Accounting Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
4.2.3. Knowledge Process Outsourcing
4.2.3.1. Knowledge Process Outsourcing Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
4.2.4. Human Resources
4.2.4.1. Human Resources Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
4.2.5. Customer Services
4.2.5.1. Customer Services Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
4.2.6. Procurement & Supply Chain
4.2.6.1. Procurement & Supply Chain Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
4.2.7. Others
4.2.7.1. Others Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
CHAPTER 5. Business Process Outsourcing Market By End-User
5.1. Introduction
5.2. Business Process Outsourcing Revenue By End-User
5.2.1. Business Process Outsourcing Revenue (USD Billion) and Forecast, By End-User, 2018-2030
5.2.2. Banking, Financial Services, and Insurance (BFSI)
5.2.2.1. Banking, Financial Services, and Insurance (BFSI) Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
5.2.3. Retail
5.2.3.1. Retail Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
5.2.4. Healthcare
5.2.4.1. Healthcare Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
5.2.5. IT & Telecommunication
5.2.5.1. IT & Telecommunication Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
5.2.6. Manufacturing
5.2.6.1. Manufacturing Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
5.2.7. Others
5.2.7.1. Others Market Revenue (USD Billion) and Growth Rate (%), 2018-2030
CHAPTER 6. North America Business Process Outsourcing Market By Country
6.1. North America Business Process Outsourcing Market Overview
6.2. U.S.
6.2.1. U.S. Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
6.2.2. U.S. Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
6.3. Canada
6.3.1. Canada Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
6.3.2. Canada Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
6.4. North America PEST Analysis
CHAPTER 7. Europe Business Process Outsourcing Market By Country
7.1. Europe Business Process Outsourcing Market Overview
7.2. U.K.
7.2.1. U.K. Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
7.2.2. U.K. Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
7.3. Germany
7.3.1. Germany Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
7.3.2. Germany Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
France
7.3.3. France Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
7.3.4. France Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
7.4. Spain
7.4.1. Spain Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
7.4.2. Spain Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
7.5. Rest of Europe
7.5.1. Rest of Europe Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
7.5.2. Rest of Europe Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
7.6. Europe PEST Analysis
CHAPTER 8. Asia Pacific Business Process Outsourcing Market By Country
8.1. Asia Pacific Business Process Outsourcing Market Overview
8.2. China
8.2.1. China Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.2.2. China Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.3. Japan
8.3.1. Japan Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.3.2. Japan Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.4. India
8.4.1. India Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.4.2. India Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.5. Australia
8.5.1. Australia Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.5.2. Australia Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.6. South Korea
8.6.1. South Korea Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.6.2. South Korea Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.7. Rest of Asia-Pacific
8.7.1. Rest of Asia-Pacific Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
8.7.2. Rest of Asia-Pacific Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
8.8. Asia Pacific PEST Analysis
CHAPTER 9. Latin America Business Process Outsourcing Market By Country
9.1. Latin America Business Process Outsourcing Market Overview
9.2. Brazil
9.2.1. Brazil Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
9.2.2. Brazil Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
9.3. Mexico
9.3.1. Mexico Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
9.3.2. Mexico Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
9.4. Rest of Latin America
9.4.1. Rest of Latin America Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
9.4.2. Rest of Latin America Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
9.5. Latin America PEST Analysis
CHAPTER 10. Middle East & Africa Business Process Outsourcing Market By Country
10.1. Middle East & Africa Business Process Outsourcing Market Overview
10.2. GCC
10.2.1. GCC Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
10.2.2. GCC Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
10.3. South Africa
10.3.1. South Africa Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
10.3.2. South Africa Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
10.4. Rest of Middle East & Africa
10.4.1. Rest of Middle East & Africa Business Process Outsourcing Revenue (USD Billion) and Forecast By Service, 2018-2030
10.4.2. Rest of Middle East & Africa Business Process Outsourcing Revenue (USD Billion) and Forecast By End-User, 2018-2030
10.5. Middle East & Africa PEST Analysis
CHAPTER 11. Player Analysis Of Business Process Outsourcing Market
11.1. Business Process Outsourcing Market Company Share Analysis
11.2. Competition Matrix
11.2.1. Competitive Benchmarking of key players by price, presence, market share, and R&D investment
11.2.2. New Product Launches and Product Enhancements
11.2.3. Mergers And Acquisition In Global Business Process Outsourcing Market
11.2.4. Partnership, Joint Ventures and Strategic Alliances/ Sales Agreements
CHAPTER 12. Company Profile
12.1. Infosys Limited
12.1.1. Company Snapshot
12.1.2. Business Overview
12.1.3. Financial Overview
12.1.3.1. Revenue (USD Billion), 2021
12.1.3.2. Infosys Limited 2021 Business Process Outsourcing Business Regional Distribution
12.1.4. Product/Service and Specification
12.1.5. Recent Developments & Business Strategy
12.2. CBRE Group Inc.
12.3. Accenture
12.4. NCR Corporation
12.5. HCL
12.6. Sodexo
12.7. Capgemini
12.8. TTEC Holdings, Inc.
12.9. Wipro
12.10. Amdocs
Frequently Asked Questions
What is the size of global business process outsourcing market in 2021?
The estimated value of global business process outsourcing market in 2021 was accounted to be USD 241.7 Billion.
What is the CAGR of global business process outsourcing market during forecast period of 2022 to 2030?
The projected CAGR business process outsourcing market during the analysis period of 2022 to 2030 is 8.9%.
Which are the key players operating in the market?
The prominent players of the global business process outsourcing market are Infosys Limited, CBRE Group Inc., Accenture, NCR Corporation, HCL, Sodexo, Capgemini, TTEC Holdings, Inc., Wipro, and Amdocs.
Which region held the dominating position in the global business process outsourcing market?
North America held the dominating business process outsourcing during the analysis period of 2022 to 2030.
Which region registered the fastest growing CAGR for the forecast period of 2022 to 2030?
Asia-Pacific region exhibited fastest growing CAGR for business process outsourcing during the analysis period of 2022 to 2030.
What are the current trends and dynamics in the global business process outsourcing market?
Increased emphasis on improving business agility by businesses and growing use of cloud computing drives the growth of global business process outsourcing market.
By end-user segment, which sub-segment held the maximum share?
Based on end-user, IT & telecommunication segment is expected to hold the maximum share of the business process outsourcing market.
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